Last Updated Nov 24, 2025

Privacy Policy

1. Introduction

This Privacy Policy explains how [Your Name] / [Your Studio Name] (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase on [your website URL].

We respect your privacy and are committed to protecting your personal information.

2. Information We Collect

We collect only the information needed to process your order or respond to your enquiries:

Information you provide:

  • Name

  • Email address

  • Phone number (if provided)

  • Shipping address

  • Payment information (processed securely by our payment providers — we do not store card details)

Information collected automatically:

  • Basic analytics (e.g., pages viewed, time on site, device type)

  • Cookies (for functionality and analytics)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and updates

  • Respond to questions or customer support requests

  • Improve our website and customer experience

  • Send occasional updates or product releases (only if you opt in)

4. How We Store and Protect Your Data

We store your information securely and do not share it with third-party marketers.

Your payment information is processed by secure, compliant providers (e.g., Payfast, Ecwid, or your chosen platform).

We only keep information for as long as necessary to comply with legal requirements and fulfil your order.

5. Sharing Your Information

We only share information with trusted third parties necessary for running the website, such as:

  • Payment processors

  • Shipping partners

  • Website hosting providers

We never sell personal information.

6. Your Rights (POPIA & GDPR-Aligned)

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion

  • Withdraw consent for marketing

  • Ask how your data is used

To request this, contact: [your email]

7. Cookies

We use cookies to improve website performance and customer experience. You can disable cookies in your browser if you prefer.